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Stay Assertive and Keep Your Cool in the Workplace

Managing a team is a little like juggling. It involves patience and perseverance, and it’s important to stay assertive, without getting angry.

There’s no doubt that managing a team is a delicate task to master, and can sometimes lead to frustration, frayed nerves and angry outbursts.
However, confrontation in the workplace seldom has a happy ending. Aggressive behaviour, even if it feels good at the time, inevitably causes resentment and bad feeling among your employees; which can have a knock-on effect when it comes to morale and even staff retention.
Handling Situations in the […]

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